1.
Problem with your certificate? Please do the following basic checks:

Or

2. Click on retry to clear the browser's state.

Or

3. Restart the smart card service by downloading and running the *.bat file. Note: You will require administrator rights to perform this operation.

Or

4. Use the troubleshooter: New user | Existing user

1. Problem with your certificate? Please do the following basic checks:

Or

2. Click on retry to clear the browser's state.