Fraudsters pretending to be Nedbank are currently sending emails requesting that you download an HTML document. To members of the public the emails seem as though they come from Nedbank, when in fact they don't. The emails appear to be coming from ficaAlert@nedbank.co.za stating that Nedbank is still awaiting FICA documents and that you, as receiver of the email, need to download an attached HTML document. When you click on the HTML document it takes you to a fake Nedbank website where you are requested to insert your profile, PIN and password. Once you enter your details, money is moved from your account in seconds.
-----Original Message----- From: NedBank [mailto:ficaAlert@nedbank.co.za]
Sent: 16 May 2017 10:34 AM
Subject: Send us your FICA documents to avoid suspension
We are still waiting for your FICA documents. To prevent your account from being frozen.
Please download the attached HTML document.
While Nedbank is constantly striving to provide a service that is intended to make your banking as easy and convenient as possible, all South African banks are legally obliged to verify information received from clients – both new and existing.
Therefore, apart from the information that you will provide in your online application, we may require certain additional documentation and information from you. In some cases this may even be required before the bank can complete the processing of your application. Should we need anything more, a Nedbank consultant will contact you to make the necessary arrangements.
Our consultants will contact you within 2 - 3 business days to issue you with your Self-service Banking profile number and temporary PIN. Your initial financial payment and transfer limits will be set to R0,00. A quick visit to any Nedbank retail outlet with your identity document is required to set your daily payment and transfer limits and link yourself to the SMS authorization facility for high-risk transaction types.
Copyright © Nedbank Limited 1997-2014. Nedbank Ltd Reg No 1951/000009/06. We subscribe to the Code of Banking Practice of The Banking Association South Africa and, for unresolved disputes, support resolution through the Ombudsman for Banking Services. We are an authorised financial services provider. We are a registered credit provider in terms of the National Credit Act (NCR Reg No NCRCP16).